Last Updated: September 29, 2026
Helping Hearts Senior Care values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard personal information when you visit our website, contact us, or use our products and services.
By accessing our website or using our products and services, you consent to the practices described in this Privacy Policy. Please read this policy carefully to understand how your information may be collected and used and the choices available to you regarding your personal information.
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Information We Collect
We may collect the following types of information:
- Personal Information: This may include your name, email address, phone number, postal address, and other information you voluntarily provide when submitting forms on our website, requesting information, or contacting us.
- Usage Information: We may collect information about your interactions with our website and services, such as your IP address, browser type, operating system, browsing behavior, pages visited, and other information about how you use our website.
- Cookies and Similar Technologies: We may use cookies and similar tracking technologies to collect information about your browsing preferences and interactions with our website, such as the pages you visit, links you click, and other actions you take on the website.
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How We Use Your Information
We may use your personal information for the following purposes:
- To provide, maintain, and support our products and services.
- To respond to your questions, requests, and inquiries.
- To communicate with you regarding services you have requested.
- To coordinate appointments, scheduling, and other service-related communications.
- To improve and personalize your experience on our website.
- To monitor and analyze website usage, traffic, and trends.
- To send marketing communications, promotions, or updates when you have provided the appropriate consent to receive them.
- To comply with applicable laws, regulations, legal processes, or other legal obligations.
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Sharing Your Information
We may share your personal information with third parties in the following circumstances:
- Service Providers: We may share information with trusted service providers who assist us with providing our services, maintaining our website, communicating with you, or supporting our business operations. These service providers are expected to handle information appropriately and maintain applicable confidentiality and privacy protections.
- Legal Requirements: We may disclose your information when required or permitted by applicable law, such as in response to a court order, legal process, government request, or other legal obligation.
- Business Transfers: If Helping Hearts Senior Care is involved in a merger, acquisition, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable privacy requirements.
SMS Consent and Communication
We do not sell or share mobile or personal data with third parties, affiliates, or partners for marketing or promotional purposes. We only share data with third parties when it is strictly necessary to deliver our services and only under binding agreements that require appropriate confidentiality and privacy protections. Under no circumstances will mobile data be sold or shared for advertising or promotional purposes.
If you voluntarily opt in to receive SMS messages from Helping Hearts Senior Care, your mobile phone number and SMS consent information will be used to support the text messaging communications described in our SMS Terms and Conditions. SMS consent information will not be shared with third parties or affiliates for their own marketing purposes.
For more information about SMS communications, including the types of messages we may send, message frequency, opt-in and opt-out procedures, and available support, please review our SMS Terms and Conditions.
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Your Choices
You have the following choices regarding your personal information:
- Access and Correction: You may contact us to request access to, update, or correct your personal information, subject to applicable requirements.
- Marketing Communications: If you have consented to receive marketing communications, you may opt out of receiving those communications by following the unsubscribe instructions included in the communication or by contacting us directly.
- SMS Communications: If you voluntarily opt in to receive SMS messages from Helping Hearts Senior Care, you may opt out at any time by replying STOP to an SMS message. You may reply HELP for assistance. Message and data rates may apply, and message frequency may vary. SMS consent is not a condition of purchasing services.
- Website Cookies: Depending on your browser and device settings, you may be able to manage or disable cookies and similar tracking technologies. Disabling cookies may affect certain website functionality.
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Data Security
We employ reasonable security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure. While we take reasonable measures to protect personal information, we cannot guarantee absolute security.
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Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or applicable legal requirements.
When we make changes, the updated Privacy Policy will be posted on this website, and the Last Updated date will be revised accordingly. We encourage you to review this Privacy Policy periodically for the latest information about our privacy practices.
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Contact Us
If you have questions or concerns regarding this Privacy Policy, your personal information, or our privacy practices, please contact us.